Frequently asked questions

An eSIM is a SIM profile downloaded onto your phone instead of pushed into a tray. You scan a QR code, the profile installs, and your phone connects to the network. Nothing physical is posted to you.

Yes. Our plans are data eSIM profiles, and a data profile does not require PTA or DIRBS registration. You do not need CNIC biometrics, a franchise visit or customs duty to get online with one.

Most recent flagships do: iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer, and many current Motorola, Oppo and Xiaomi models. Look in Settings for an option to add an eSIM or a mobile plan.

No. Every Pak-eSim plan is data only. There is no voice calling and no SMS on the eSIM line. Keep your physical SIM active for calls and for one-time passwords from your bank.

Payment is by bank transfer only. Place the order, transfer the amount, and quote your order number as the reference. Once the payment clears, our team issues your QR code and sends it by email or WhatsApp, usually within minutes during business hours.

Yes. On a dual-SIM phone the eSIM sits alongside your physical SIM as a second line. Your usual number stays reachable for calls and SMS, and you choose the eSIM for mobile data.

No. The QR code is single use. Once the profile is installed it is tied to that device, and deleting it does not give the code back. Install it on the phone you plan to use.

The data line stops working and you buy a new plan. The exception is the 3GB/Day FUP plan, where the speed drops to 1 Mbps after the daily allowance instead of stopping. Your physical SIM is never affected.

Yes. A handset locked to a foreign carrier will refuse a profile from another network, even if it supports eSIM. Check with the carrier that sold you the phone if you are unsure, and check before you order.

Message us with your order number and a screenshot. Most issues are settled in a few minutes. If our team cannot get the eSIM activated, you get a full refund to the account that paid.